Dairy company milks system upgrade for business processing power

Published on the 26/01/2015 | Written by Oxygen

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  • Procal Dairies


  • Food manufacturing and distribution


  • Upgrade SAP Business One solution to introduce best practice business processes
  • Introduce inventory control and production functionality
  • Ensure upgraded system integrates with remote ordering sales system


  • Upgrade SAP Business One v 7 to v 8.81
  • Move from Terminal server to SQL server


  • Introduction of business process modules to extend use of SAP Business One beyond pure accounting application
  • Reduction in manual workload thanks to improved automation features
  • Upgraded system provides more intuitive access to transaction history


W: www.oxygenforsapbusinessone.com
E: info@uxcoxygen.com
T: 1800 002 354
New Zealand
E: info@uxcoxygen.com
T: 0800 008 606

UXC Oxygen has completed an SAP Business One upgrade for Australian dairy products company Procal, giving it a feature-rich business solution...

The upgrade, completed on time and on budget, was a complex project, says Procal Office Manager, Laney Quinn. “We upgraded SAP Business One, a move which streamlined some of our existing core modules and also furnished us with new functionality in the area of inventory and production.”

“SAP Business One provides a rich transaction history at our fingertips, giving us the information we need to make quick and timely decisions.”
Laney Quinn, Office Manager, Procal

Quinn says the project was complicated as the company also had to upgrade its remote ordering sales system (ROSS), in order to read the new SAP system. “In effect it was a double upgrade. We also moved from Terminal server to SQL server and had to undertake thorough testing between ROSS and SAP systems prior to go-live.”

Quinn says the three month process all went to plan with the go-live completed without incident across one weekend. “Despite our fears, it was a very smooth transition. By Monday morning everything was back to normal.”

The upgraded system has delivered a range of day-to-day benefits for Quinn’s office team. The capability to append documents or links to particular customer records has proven a time-saving feature.

“With around 4000 customers, keeping credit applications in order and up-to-date was very time-consuming as we had to file them manually. Now we scan the applications and attach a soft copy link to the customer record. If one of our office staff needs to refer to a document – be it a credit application or reconciliation – it can now be viewed instantaneously. We no longer spend valuable minutes trying to find the hard copy.”

“We have introduced the inventory control and production functionality of SAP Business One to the company which we expect will provide further efficiency improvements.”
Laney Quinn, Office Manager, Procal

Quinn says after years using other accounting packages she was pleasantly surprised at how easy the SAP Business One package was to learn and use. “It is a lot more intuitive than I expected. SAP has done a lot of work thinking about where information resides and how it is displayed to expedite the execution of business processes. Moving around the various system functions is easy and it takes very little time to bring new users up to speed.”

Procal’s invoicing is done by its delivery drivers and the information is integrated back into the SAP system. “If I had to data process the volume of invoices our drivers raise each day I would need a team of 20 to complete it. The integration between the two systems is an essential automation feature,” says Quinn.


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