IT project failures have been a consistent feature of the industry… look at Auckland City today. 15 years ago we were all set to automate processes and revolutionize the world …$4.5B of investment later, it didn’t happen.

My experience over this time has shown that people are unable to accurately define what they do, how processes work. They describe things in conceptual terms that do not reflect what happens in real life. Consequently system ‘requirements’ are built on a flawed foundation.

IBM style monoliths exist because they control communication from the top down. Federation is a far better construct, but to be effective, federated entities need to coordinate their communications accurately.. the coffee and pizza have to arrive at the time they are wanted. Processes must be accurate, they must be described in the way in which they actually work and today, people have great difficulty doing this.

I look forward to the day that AI can help deliver the accuracy of communication that will enable federation to work for everyone.