Auckland: Level 2, 15 Huron Street, Takapuna
Wellington: Level 4, Press Hall, 80 Willis St, Wellington
Auckland: +64 9 966 3070
Wellington: +64 4 472 2021


Established in Wellington in 2001, Intergen delivers business outcomes using Microsoft technology, across New Zealand, Australia and North America.

We work with organisations to improve productivity, empower staff, streamline and automate business processes, delivering comprehensive solutions for businesses of all sizes, in all industries. Intergen’s key offerings include portals, content and collaboration solutions, web and digital strategy and delivery, user experience design, Microsoft Dynamics financial and customer relationship management, custom software development, management consulting, infrastructure consulting and hosting services.

Intergen works closely with Microsoft Corporation in helping to define and showcase future technologies, and is a regular recipient of Microsoft awards, including numerous Partner of the Year awards, both at a local and international level.

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Microsoft Dynamics 365 Customer Engagement (formerly CRM)
A powerful relationship management platform that is suited to the requirements of any organisation.

Microsoft Dynamics 365 Customer Engagement has a suite of award winning, powerful relationship management capability that is ideally suited to the requirements of any organisation. It provides much of the expected functionality out-of-the-box, but is highly configurable, meaning it can easily cater for the more unique requirements both now and in the future.


Through more than 400 implementations in New Zealand and 45,000 throughout the world, Microsoft Dynamics 365 Customer Engagement has proven it has the breadth of capability and scalability to meet even the most demanding of business scenarios, delivering compelling Sales, Customer Service, Field Service and Marketing capabilities:

  • Sales – Get your sales force quickly up to speed with the advanced but easy-to-use features of Dynamics 365. Take advantage of a highly intuitive interface and embedded Microsoft Office capabilities to boost sales productivity, streamline sales cycles, automate lead management, and gain insights to drive more sales.
  • Customer Service – Transform your customer service into a strategic asset with Dynamics 365 customer service capabilities. With a 360-degree view of the customer, issues can be resolved quickly and handling times reduced, reducing cost and improving customer satisfaction in the simplest or most complex call centre environments.
  • Field Service – If your people need to be out on the road servicing the relationships you have, this is the solution to deliver staff productivity and a great customer experience. Combine it with advanced scheduling, or integration to sensors attached to the assets and equipment you service, and the new world of a connected seamless customer experience is possible.
  • Marketing – Get a marketing automation solution that is flexible, easy to use, and engineered to fit your business. Transform every customer interaction into a marketing opportunity and harness the undiscovered potential within your customer base. By the using marketing management and automation capabilities, you can market more effectively, improve productivity, and gain actionable insight into your marketing campaigns.

Additionally, the underlying Microsoft Dynamics 365 platform allows configuration to create unique applications to be built that leverage the core capabilities of your Customer Engagement solution, while adding organisation-specific capabilities and requirements.

Other exhibits from Intergen

Intergen has ERP and CRM exhibits in New Zealand.
ERP New Zealand | CRM New Zealand

Thought leadership:

Empired’s Intergen scoops up multimillion Kiwi govt win

September 12, 2018 | Heather Wright

Intergen to help DIA ‘reimagine’ Kiwi access to govt services…


SkyCity heads into the cloud

July 25, 2017 | Intergen

Intergen lands major deal for new Microsoft CRM/ERP solution…

Intergen new office

Intergen shifts into Press Hall

February 9, 2017 | Newsdesk

One of Wellington’s first ICT companies kicks off a new chapter in its 15-year growth…


Colluding not colliding: disruptive innovation in the public sector

June 30, 2016 | Evelyn Johnston

Innovative disruption is not something new. We have been innovating since our distant ancestors first learned to tame fire and some even attribute the first human disruption to the opposable thumb…

Intergen Digital Transformation

Digital transformation: A guide for Kiwi business

April 19, 2016 | Intergen

Kiwi companies can take some easy steps to get on the path toward digital transformation [Register to download]…


Intergen secures exclusive Tier 1 Microsoft CSP status

October 7, 2015 | Newsdesk

Microsoft New Zealand has named technology company Intergen as a Tier 1 Cloud Solution Provider…


Case Studies:

GMHBA healthcare

Personalising healthcare funding: Better services, brighter future

July 22, 2019 | Intergen

Gaining competitive differentiation through individualisation…


Putting superior user experience at the heart of transformation

November 19, 2018 | Empired

Empired helps create industry-leading workers’ compensation portal…

Public Trust NZ

A bold move into the future with Dynamics and Cohesion ECM

April 20, 2018 | Intergen

With a rapidly digitising environment and soaring customer expectations – but chained to outdated legacy systems – Public Trust had a sweeping modernisation project on their hands…


Unlocking the true value of organisational information

February 21, 2018 | Intergen

Powerful Cohesion platform helps promote New Zealand education on the global stage…


Information overload: Portal to the rescue

June 9, 2016 | Intergen

Intergen delivers effective information management solution for leading training solutions provider…


Growing success through an integrated technology platform

February 4, 2016 | Intergen

Greater visibility, insight and mobility brings better understanding of the business – from soil to shelf, from back office to on the road…


Cloud answers consulting company’s call for global CRM solution

August 18, 2015 | Intergen

Intergen solves information sharing challenge for WorleyParsons…

Coates Hire

Coates Hire ready for anytime, anywhere business across Australia

August 5, 2015 | Intergen

Smart mobile CRM strategy brings together best of Microsoft and Apple technologies…

beef and lamb

Fieldays performance gets a boost with digitised processes

July 24, 2015 | Intergen

Intergen delivers paperless answer to clipboard problem…

PGG Wrightson

Going mobile: Digitising field processes for big performance gains

July 20, 2015 | Intergen

Intergen enables seamless information flow from the front line to the back office…


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