In Depth
Long-form analysis, research and opinion for A/NZ technology decision-makers.
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Features
How middleware eases enterprise software upgrades
Flow Software makes for smooth warehouse management system migration…
Opinion
Six customer engagement tips when using chatbots
Chatbots just could be the game-changer for SMBs looking to compete against larger competitors...
Opinion
Why any cloud migration strategy should start with the data warehouse
Many Australasian organisations want to shift their IT infrastructure to the cloud, says Peter O’Connor, Snowflake Computing’s APAC VP of Sales. But where to begin?...
Features
AI meets CX: The ultimate test of…human patience?
The robot hordes are coming to manage the customer experience. Welcome to hell...
Features
New York’s Metropolitan Museum of Art goes digital for the billions
Digital technology holds the promise of big global audiences for world-famous institution…
Features
Digital acceleration presents new challenges
IDC research reveals organisational challenges to melding digital transformation into business-as-usual…
Opinion
B2B starts with a …C
Creating value from B2B digital channels starts with customer discovery says Accenture’s Elle Bell…
Features
Why digital transformation must be value-led
There’s a few things to note about succeeding with digital transformation…
Features
Data to fund the Crusaders’ ‘Field of Dreams’
Follow-no-one Super Rugby franchise lesson in sports sponsorship...
Features
Australasian manufacturing is going to be great again
Industry 4.0 will do more for a resurgence in Western manufacturing than any D.J.T. slogan…
Research & White Papers
Industry 4.0: Welcome to the factory of the future
[Resource library] For manufacturers, staying competitive is critical to success, and technology leadership is a core capability to embrace Industry 4.0…
Features
CFOs need to think about the hole, not the digger
Underpinned by data, services and customer-centricity, the role of the CFO is evolving…
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