IT service desks can be tough places to work, writes Branko Bugarski, but with the addition of data analysis, collaboration and a ticketless approach, things can be improved…

Around the world, public transport networks are rapidly becoming more intelligent and more efficient – and expect an impact in New Zealand's cities soon, writes Allied Telesis’ Scott Penno...

The daily grind is draining more than our morale - it’s also killing corporate productivity and email is the culprit, writes David Oakley...

When cloud computing first appeared on corporate radar screens in the mid-2000s, it brought with it the promise of big business benefits – but, asks Benjamin Hodge, have those been realised?...

How much further can technology go and how much faster can we can get there if greater diversity in the workplace is encouraged, ponders ACS president Brenda Aynsley…

Fifty years ago, running a company was much more predictable, with less competition and customers content to buy based on what you had on offer. But things have changed, writes Nat Tanner, and so should you…

Telsyte research report: Uncovering key components for a successful outcome...

The allure of money for nothing from a stock exchange listing should be balanced by proper consideration of the very public demands of shareholders and regulators. Donovan Jackson explores…

Consumer demand is colliding with a supply chain that isn’t ready and can’t keep up...

When it comes to managing the hybrid environments, many have fallen back on using different tools to manage different services. Branko Bugarski, GM HP Software says it doesn’t have to be that way...

Small and midsize companies can follow these proven strategies...

The rise of multimedia and the growing use of real-time applications have placed heavy demands on network bandwidth and performance, says Gary Denman...