Paul Brislen describes the moment Twitter started making sense and why he tries not to deal with companies that don’t tweet...

Owen McCall reflects on the characteristics of a successful CIO in today’s technologically saturated enterprises – and questions whether these have changed since the inception of the role...

While the personal touch is always a winner when it comes to generating customer loyalty, Gartner’s research vice president, Michael Maoz explains why he believes technology must be part of the process...

The interface is increasingly becoming the product when it comes to IT. Ease-of-use, long a peripheral issue, has now become central says customer-centric technology expert Gerry McGovern...

Research shows that 60 percent of companies perform some degree of customisation which can contribute to longer ERP implementation times and higher costs…

Paul Di Francesco and Clare Coulson worked the mobile social media networks to unveil the most popular productivity enhancing apps for work and play...

Customer engagement specialist Gerry McGovern explains why the traditional distributed model of website management was a failure and what you should do instead...

Technology industry and Microsoft veteran Warwick Grey has been helping business owners leverage technology for business success for almost 25 years. Here he shares his personal technology journey of the last year…

Ben Kepes reflects on the up-and-coming technology that could see your industry turned on its head...

The much hailed positives of smarter technology and the digital economy could be disguising a wider problem says Paul Budde...

Paul Brislen talks about why we can never have enough bandwidth and that’s not a bad thing...

Are enterprise resource planning (ERP) systems really ever in need of a change?...