CRM software is about as crucial as it gets when it comes to managing your sales activities. But while it may be crucial, it’s hardly sexy, and therefore it's something of a ‘set-and-forget’ piece of tech...

iStart investigates what Councils are doing with technology to improve service and asks if amalgamation is the answer...

And a six-step reality check you should complete before being seduced by shiny enterprise app extensions and sexy gadgets...

Jonathan Cotton unravels the seemingly far-fetched but very real story of Dotcom, and asks if he has killed the cloud...[View as PDF]

For successful companies, says Brett Roberts, it’s all about preparing for the battle. But while you can’t succeed without adequate preparation, planning can quickly veer into ‘useless’ territory, especially when those ‘best laid plans’ equate to little more than opportunities lost...

How a Kiwi start-up is revolutionising the retail payment industry with a clever cloud-based POS alternative that’s rapidly going global...

Mobile is a platform. It is a tactic, not a strategy. What you need is a strategy for the connected customer. Gerry McGovern explains...

A year ago it was the development no employer wanted to know about; now, it’s the movement every employer has to deal with. Bring-your-own-device (BYOD) computing is the trend du jour, but is it really the Holy Grail of increased productivity, customer engagement and happy employees? Or are we just nearing the peak of inflated expectations before the inevitable trough of disillusionment?...[View as PDF]

If point-of-sale systems are crucial to keeping shopkeepers’ tills ringing, integration with the back office is the answer to tracking retail’s new currency, information.  iStart explores some opinions from Kiwi retail sector experts...[View as PDF]

When it comes to computing solutions, it’s what they do – not how they’re delivered – that really counts. Duncan Campbell from ERP solutions provider Greentree takes a closer look at hosting ERP solutions in the cloud...

Transitioning Shell from global outpost to fresh local upstart has presented some major marketing conundrums, and some tough technology challenges along the way...

Business forums, professional networking sites and the internet in general is awash with stories detailing just how difficult dealing with an IT recruiter can be. But is all this online odium justified? Are they really the new ‘used-car salesman’? Or are recruiters just the fall guys for frustrated job-seekers in a down-turned economy?...