Even if your organisation isn’t ready to embark on a major AI initiative, it pays to be prepared says 8×8’s Brendan Maree… read more...

The power of exponential progress and increasing rate of disruption is very much in evidence in the contact centre, says Brendan Maree… read more...

An expert in business communication solutions reveals that cloud service delivery has become more than a novel new way to deploy applications. He says it’s bringing huge value, ending the days of long deployment cycles, huge investments, and costly support contracts… read more...