Gen-i enters Aussie agreement with Telstra

Published on the 25/06/2014 | Written by Newsdesk


The ICT services company is renewing its focus on New Zealand businesses and the Telstra partnership will remove the burden of its Australian clients while offering expanded services…

Following the recent sale of AAPT by Telecom, Gen-i, Telecom’s ICT services division, has today announced that it has entered into an agreement with Australia’s Telstra. The deal means Gen-i will be able to leverage Telstra’s services in Australia for services that were previously delivered to its A/NZ customers through AAPT and will lead to a significantly reduced Gen-i presence in Australia as a result. Gen-i is already working with Telstra and its customers to transfer as many of its existing Australia services to Telstra, where this makes sense for both parties.

Gen-i needs to remain agile, competitive and structured appropriately in order to meet the changing needs of New Zealand businesses operating offshore. In a statement it said that it had already refocused its Australian business last year to concentrate on supporting business customers based here or in Australia with specific trans-Tasman ICT services requirements. The recent AAPT sale along with “changing market dynamics” have since provoked a further review on the way the company serviced its customers’ Australian ICT requirements.

Gen-i CEO Tim Miles said the agreement with Telstra is a positive outcome of this review. Telstra will now make offers of certain products and services to approved Gen-i customers in Australia while Gen-i will continue to deliver its products and services to its customers in New Zealand. Gen-i customers will also be able to readily access an expanded range of Telstra products and services in Australia.

“Our move to Spark in August reflects our singular focus on enabling New Zealand businesses to succeed in the digital world, both here in New Zealand and wherever else they may operate,” said Miles.

“This new agreement with Telstra will enable us to support our customers’ current and future requirements across the Tasman with the speed, agility and flexibility needed in today’s business environment.”

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