Published on the 08/04/2025 | Written by Newsdesk

M-Files deal serves up ‘knowledge work automation’…
IT consulting company Unisphere Solutions NZ has partnered up with knowledge work automation provider M-Files to help bridge the gap between documents and data.
The deal will see integrate M-Files intelligent automation with local support in an effort to help local business unlock insights from their data.
“For so long, businesses have been document-centric and, as they digitise, they need to bridge the gap in systems and processes from documents to data.”
The M-Files platform links repositories and systems to provide a holistic 360-degree view of data across an organisation, making information manageable and accessible from a single platform and automating processes.
James Dickinson, Unisphere NZ managing director, says businesses, so long document-centric, need to bridge the gap in systems and processes from documents to data, as they digitise.
“M-Files is the ideal solution for Unisphere NZ to support how businesses work now and into the increasingly digitised future,” Dickinson says.
The system automates processes, from document creation and management to workflow automation and external collaboration.
Dickinson says the deal will help Unisphere’s local clients streamline operations, enhance security and ‘achieve truly intelligent information management’.
M-Files has claimed its customers see a 70 percent increase in workflow efficiency and 50 percent better document searches – aided by AI and metadata.
Unisphere NZ will get direct access to M-Files’ advanced technology resources, specialised training and ongoing support as part of the M-Files partner program, enabling it to expand its solution portfolio and offer enhanced business outcomes.
“M-Files’ robust metadata-driven platform lets Unisphere NZ scale its offerings rapidly, drive greater value in client engagements and further solidify its market position,” the company says.
Chris Smith, M-Files APAC senior manager partner sales, says Unisphere’s expertise in optimising business processes ‘aligns perfectly’ with M-Files’ vision to transform knowledge work through intelligent automation.
“This new collaboration marks a turning point in how businesses leverage technology to drive growth, streamline operations and transform how organisations work in a digital age,” Smith says.