Archives
Donovan Jackson
Acronym soup and the changing C-Suite
A changing workforce model is behind evolution in the executive suite, according to Accenture’s NZ country manager… read more...
Microsoft busts out Surface Pro 4
‘Laptop replacement’ gadget available for purchase in New Zealand from today… read more...
Telcos the new TV stations?
Make space Sky, TVNZ, Freeview and Mediaworks, because telcos are becoming pay-TV operators… read more...
Dynamics market gets shakeup
The Microsoft Dynamics partner environment is in flux with a number of players undergoing transformation as they are snapped up by larger operators… read more...
The case of Rackspace’s technology innovation study
‘Curious’ organisations more likely to see greater technological innovation and application in the workplace… read more...
CSx tackles concussion, wins Samsung Springboard
Inaugural event with $30,000 top prize draws 81 entries… read more...
ICT Grad school ‘ambulance at bottom of cliff’ says Orion CEO
While the introduction of a new graduate school for advanced ICT studies is a step in the right direction to produce the sort of candidates New Zealand high tech companies need, it is focused on the wrong end of the spectrum… read more...
Omnichannel for government?
The public sector could benefit from an omnichannel approach to service delivery much like the approaches being adopted by operators in the private sector… read more...
Waiting isn’t healthy – Orion
The ubiquity of waiting rooms in hospitals is indicative of the malaise that plagues the healthcare industry… read more...
All go for omnichannel?
It’s hardly like the internet, ecommerce or even m-commerce are new things, yet the concept of omnichannel retail is grabbing business headlines. Donovan Jackson investigates and finds that omni really is all… read more...
Why SAP is not an ERP company
When big organisations undergo significant change, the impact on customers has to be carefully handled… read more...
Digitising the boardroom: What took you so long?
While companies have generally focused digitisation efforts on line of business processes, there is one rather significant level to which automation hasn’t yet reached: the boardroom… read more...
HANA Vora to stimulate appetite for big data?
With the launch of a new software product, SAP sets out to help harness big data… read more...
NZ SMEs embracing change, but internet satisfaction slips
Almost 60 percent of New Zealand’s SMEs say the pace of technology development is ‘about right’… read more...
The Luddite report? CAANZ and NZIER raise automation fears
Half of all jobs in New Zealand are ‘at risk’ of being automated over the next two decades, with rural New Zealand being hit the hardest… read more...
A top ten peek into the digital future
Gartner’s top strategic predictions for 2018 and beyond… read more...
Why customer experience should matter to every organisation
Customer experience is relevant not only to commercial entities, but also to those providing government and other services… read more...
Inbound marketing: (Not yet) All the rage
Inbound marketing software vendor HubSpot is pushing an APAC campaign to drive its solutions deeper into what it believes is a willing market… read more...
Customer experience: at the heart of disruption?
Customer experience is nothing more than getting it right, making it easy and simple for customers to do business with you… read more...
Security: Wake up and smell the coffee
Far from a limitation on business, information security should be an enabler… read more...
