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General IT news

Mind the service management gap
With IT service management automating a substantial proportion of the processes which move incidents to resolution, there is still a gap which opens up between the moment something goes wrong and the time taken to find the right person to fix it… read more...

Peter Muggleston named CIO of the Year
Award winners named at Auckland gala dinner… read more...

Not so Fast: Concern as IRD kicks off decade long project
IRD inks open ended deal with Fast Enterprises… read more...

Digitoil: Mobilegeddon – Were the doomsday predictions justified?
You may not have noticed it, but 21 April 2015 was ‘mobilegeddon’… read more...

WWDC 2015 roundup: I guess you had to be there
Mark Webster on Apple’s Worldwide Developers Conference announcements for 2015… read more...

Fuji Xerox appoints Pollard as MD
Gavin Pollard will oversee the New Zealand business replacing current managing director Neil Whittaker who moves across the Tasman to run the Australian operation… read more...

From analogue to digital: Goody’s leadership in consumer change management
New loyalty scheme bridges the gap between physical and virtual worlds… read more...

Apple Matters: When ‘easy to use’ becomes a problem
Technology today is practically ubiquitous and ever easier to use. Be that as it may, Mark Webster discovers that even simplicity has its own set of problems… read more...

Escalating skills demand good news for talented professionals, bad news for CEOs
CEOs are more concerned about the impact of a skills shortage on their business than at any point in the last six years, according to PwC… read more...

Epson’s answer to Google Glass
Printer company demonstrates commercially-targeted augmented reality specs… read more...

Rural broadband should be as good as city services, says TUANZ
Imminent launch of new Spark 4G service given thumbs up… read more...

UXC Eclipse winning in retail
Australian company performs well in USA… read more...

UXC Eclipse wins 2015 Microsoft Dynamics Industry Partner of the Year
Trophy cabinet receives a boost as UXC Eclipse adds new silverware… read more...

Proposed workplace safety bill raises IT eyebrows
An overhaul of New Zealand’s health and safety regulation may snag IT companies in a regulatory net that could potentially make employers liable for accidents in their staff’s own homes, writes Simon Eskow at IITP’s TechBlog… read more...

Promapp goes global as Kiwi software company opens US office
Local company takes process management software to American market… read more...

Wearables could break $1 billion barrier
A newly published report from Frost & Sullivan’s Australian office shows that local chief information officers may have breathing space despite the rise of consumer demand for wearables… read more...

Retailers face heightened security risk
Insecure point of sale systems and high staff turnover are rendering A/NZ retailers vulnerable to cyber attack… read more...

MYOB Greentree appoints channel marketing manager
Wendy McKenzie to drive channel strategy… read more...

Budget 2015: No surprises for tech and telecoms
With the biggest fireworks in the Budget coming for families in need, there were no surprises for the information and communications technology industries… read more...

Apple Matters: Apple, enterprise and FileMaker
Enterprise was the final frontier for Apple for a long time. Mark Webster notes this appears to have changed… read more...