CRM customer support and service provider Verint is launching an upgraded platform that can identify callers from their voice alone, and analyse what they are saying and their emotions on the fly… read more...

Conferenz and IDC have announced this year’s finalists in the CIO Awards… read more...

A wrap-up of news stories that caught our eye over the the past quarter of ICT news including appointments, departures, deals done, implementations completed, mergers, acquisitions and partnerships… read more...

The ERP rivals have announced a partnership that will see NetSuite hosted on Azure and integrated with Office365… read more...

One of Australia’s leading chief information officers has delivered a sharp kick to the information technology industry for clinging to old business models at the expense of cloud… read more...

Embattled surf retailer Billabong has announced that it has signed an agreement to roll out the cloud-based ERP solution… read more...

Dr Michelle Dickinson is continuing to lobby for girls to get involved in technology by joining Bright Sparks… read more...

The experts at market intelligence firm Current Analysis say that D-Day is nigh for telcos as over-the-top providers encroach further into the voice market… read more...

Enterprises which want to wring the most benefit from Agile processes and practices need to shift away from annual plans to more regular quarterly planning sessions… read more...

Reporting season has kicked off for the NZX tech stocks, and the news is led by a heavier than anticipated flood of red ink from Xero… read more...

Some departments have a long way to go to hit the ‘Better Public Services’ 2017 targets for online transactions… read more...

Jade Software is planning to reveal more of its creative chops this year to demonstrate to customers the benefits of a design-led approach to software development… read more...

The SME sector has surprised many this week by indicating that many business people do not think technology has an important role to play in growing their organisations… read more...

Software integrator Ndevr, which describes itself as Australia’s most highly regarded Oracle JD Edwards consulting partner, has signed a strategic partnership with local ERP vendor Greentree… read more...

Data feeds from mobiles, wearables and IoT devices promise marketers rich new streams of information that can be mined for marketing insights… read more...

Ross Mason ordered an Apple Watch last week – but first he asked his wife… read more...

Global food safety and biosecurity services company AsureQuality is preparing for a cloud-first, mobile-first future by moving to the cloud with TechnologyOne… read more...

Companies that want to protect their brand online might have to make difficult choices regarding audience reach… read more...

HP has revealed details behind its partnership with Microsoft that has it serving up business-process-as-a-service solutions for the automotive, financial services and public sectors… read more...

Big data analytics could be harnessed to support the Australian Government’s recently announced crackdown on crystal methamphetamine, aka P… read more...