Archives

Democratised data_Microsoft

‘Democratised data’ drives customer awareness

March 10, 2017 | Donovan Jackson
Customers expect to engage and receive resolution for issues from any device, anytime and anywhere… read more...
Oil worker

Field service at the sharp end of digital transformation

March 3, 2017 | Donovan Jackson
Doing the same thing again and expecting a different result is, apparently, at least one definition of insanity... read more...
technology in schools

Technology no panacea in delivering education

February 27, 2017 | Anthony Caruana
Much has been said about the use of technology in schools, writes Anthony Caruana, but some principles just don’t change… read more...
Amazon Go

Automation and the death of work

February 1, 2017 | Donovan Jackson
The end of the world will arrive through sheer indolence… read more...
chatbot

Chatbots hit the perfect pitch

January 26, 2017 | Donovan Jackson
With bots taking over the world, isn’t it a good thing they are so friendly… read more...
automatic data science

Data science gets automated, but the devil is still in the detail

January 18, 2017 | Donovan Jackson
More than 40 percent of data science tasks will be automated by 2020 reckons Gartner… read more...
algorithms make machine learning work

Patterns in toast: How algorithms make machine learning work

January 5, 2017 | Donovan Jackson
Ever seen Jesus in a piece of toast? How algorithms and machine learning mimic the mind… read more...
Digital Transformation_ServiceNow

Digital transformation and the practice of law

December 24, 2016 | Donovan Jackson
Here’s a transformation for you. Instead of scribbled bits of paper into a jar for Christmas suggestions, how about a digital version… read more...
Subscription_billing engine

The subscription gig gets new tooling

December 12, 2016 | Anthony Caruana
The complexities of selling ‘as-a-service’ has driven a new category of software - the subscription billing engine… read more...
machine learning and AI

Why hype is necessary to drive big data, analytics and AI

November 14, 2016 | Donovan Jackson
Analytics, business intelligence, machine learning and artificial intelligence are all ‘exciting’ aspects of the technology industry… read more...
Fuji Xerox digitistion highway

Transformation efforts should focus on digital onramps

November 9, 2016 | Donovan Jackson
Smooth entry and exit needed onto the digitisation highway… read more...
Dell technologies tech deal

Say hello to Dell Technologies

November 2, 2016 | Anthony Caruana, Donovan Jackson
After doing the biggest deal ever done in tech, the combined ‘Dell EMC’ looks to the future… read more...
Auckland Airport

BI taking flight at Auckland International

October 28, 2016 | Donovan Jackson
Why customer experience matters at New Zealand’s major air transport hub… read more...
Microsoft sales gamification

The fun and games of sales gamification

October 13, 2016 | Newsdesk
Making a game of your sales effort is not something to be toyed with… read more...
Microsoft Dynamics 365

Microsoft’s giant step forward for enterprise SaaS

October 12, 2016 | Donovan Jackson
Big reveal for ‘as-a-service’ applications with built-in intelligence… read more...
ERP for IT

Having a crack at the ‘ERP for IT’ challenge

October 6, 2016 | Donovan Jackson
Of all the major business disciplines, only IT lacks comprehensive management and automation software… read more...
Cloud computing_ govt taxation

Netflix tax: Why digital goods belong in the IRD’s net

October 6, 2016 | Donovan Jackson
Taxing cloud computing is a problem which has long occupied the minds of tax consultants and those in government tasked with collections… read more...
postmodern ERP

Postmodern ERP: Still not sunshine and roses

September 27, 2016 | Donovan Jackson
Beyond the hype and marketing schpiel, turns out enterprise software is still bloody difficult… read more...
Social business

Business is social – but is your business socialised?

September 14, 2016 | Donovan Jackson
‘It doesn’t matter what business you’re in, you’re in the people business.’… read more...
budget blowouts

It’s blown the budget, but has enterprise IT failed?

September 1, 2016 | Donovan Jackson
The bigger the organisation - and the more public the results - the greater the risk of budget blowout and 'failure'… read more...

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