URL: NZ: www.microsoft.co.nz;
AU: www.microsoft.com.au
Email: askdyn@microsoft.com
Address: Auckland, Sydney (refer below)
Telephone(s): NZ: 0800 800 004 or 0800 864 384
Microsoft Dynamics
Imagine a suite of easy-to-learn and easy-to-use business solutions tailored to your market, designed for your business size, and dedicated to growing your business through happy customers. Microsoft Dynamics offers a full range of software focused on delivering business insights that matter to both you and your customers. Microsoft Dynamics CRM is our customer relationship management (CRM) business solution that drives sales productivity and marketing effectiveness through social insights, business intelligence, and campaign management in the cloud, on-premises, or with a hybrid combination.
Latest Articles
Personalising healthcare funding: Better services, brighter future
Gaining competitive differentiation through individualisation…
What is CRM?
Microsoft Dynamics CRM is our customer relationship management (CRM) business solution that drives sales productivity and marketing effectiveness through social insights, business intelligence, and campaign management in the cloud, on-premises, or with a hybrid combination.
Customer relationship management (CRM) can help reduce costs and increase profitability by organizing and automating business processes that nurture customer satisfaction and loyalty in the sales, marketing, and customer service fields. CRM solutions can deliver ROI through marketing automation, customer service, and sales force automation.
We also offer mobile CRM apps and platforms that enable you to manage your customer relationships on your mobile devices, along with tools that integrate data and reporting from social media directly into your CRM application.
Microsoft Dynamics CRM Solutions
Sales
Sell effectively
Your customers know more than ever before—making buying decisions before you can even engage. Your sales team must adapt to the new customer journey. We enable you to zero in, win faster, and sell more.
Reimagine sales with Microsoft Dynamics CRM
Service
Care everywhere
Service expectations have changed forever. Customers expect quality, personalized service, on their terms. We help you earn loyalty, empower agents, and drive resolution with amazing service—at any time, via any channel.
Earn customer loyalty with Microsoft Dynamics CRM
Marketing
Market smarter
Marketing needs are constantly changing. You need to engage customers in new ways across new channels, while showing the ROI of investments. We help you engage customers, build pipeline, and demonstrate impact.
Unleash your marketing potential with Microsoft Dynamics CRM
Social
Social for everyone
Social insight can inform great customer experiences, ensuring that messages resonate while highlighting trends that impact your brand. But it shouldn’t cost a fortune or be limited to a few—it should be part of everything you do.
Get in on the conversation with Microsoft Social Listening
Contact Microsoft
Microsoft New Zealand
| Auckland Level 5, 22 Viaduct Harbour Avenue Auckland |
Wellington Level 12, 157 Lambton Quay Wellington |
Christchurch Level 2, 225 High Street Christchurch |
P: +64 9 362 5800 | P: 0800 864 384 | F: +64 9 357 0868
Microsoft Australia
| Microsoft Pty. Limited 1 Epping Road North Ryde NSW 2113 Australia |
Postal Address: PO Box 91, North Ryde NSW 1670 Australia |
P: 13 20 58 | International: P: +61 2 9870 2200
Other exhibits
Microsoft Dynamics has CRM and ERP exhibits across both Australia and New Zealand:
ERP Australia | ERP New Zealand | CRM Australia | CRM New Zealand |
Thought leadership:
Canadian Edsby wins MoE deal and Microsoft award
Te Rito: One school system to rule them all begins rollout…
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Get the most from your data
Collecting the stuff is one thing. Doing something useful with it, quite another, writes Pat Martin…
read more...
Microsoft adds ‘first-line’ workers to target market with new 365 deal
Microsoft releases its F1 ‘everything’ subscription plan, urging digitisation of frontline workers…
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SkyCity heads into the cloud
Intergen lands major deal for new Microsoft CRM/ERP solution…
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Field service at the sharp end of digital transformation
Doing the same thing again and expecting a different result is, apparently, at least one definition of insanity…
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HoloLens soon to be available to local developers
What will you do with augmented reality…
read more...
The fun and games of sales gamification
Making a game of your sales effort is not something to be toyed with…
read more...
Whitepaper: How to elevate sales team performance
The Sales Relationship/Process matrix (SRP) is a proven method to measure and improve sales performance…
read more...
Microsoft’s giant step forward for enterprise SaaS
Big reveal for ‘as-a-service’ applications with built-in intelligence…
read more...
Dynamics takes to the field
Microsoft’s CRM solution has been extended to handle field services, Rolls Royce on board with deployment…
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Microsoft rescues Surf Life Saving volunteers from admin duties
A 19,000-strong volunteer membership comprised of all ages and walks of life demonstrated that change-management is pivotal to software project success…
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SAP cosies up to Microsoft Azure
German software behemoth SAP is once again cosying up to other tech giants in a bid to expand the entire enterprise tech ecosystem and further entrench its market position…
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How Microsoft and Polycom are making video ‘phone easy’
The gold standard for any technology system today is still the plain old telephone system…
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Post-PC Windows 10 eyes up Internet of Things
The timing has never been more challenging for the launch of a new version of Microsoft’s flagship operating system…
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Microsoft’s Muckleston heading to Seattle
Former Microsoft NZ MD to take up worldwide role as GM for Surface channel sales…
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Changing of the guard at Microsoft NZ
The local subsidiary of Microsoft is getting a new MD as Barrie Sheers is set to succeed Paul Muckleston…
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HP and Microsoft unveil vertical solutions
HP has revealed details behind its partnership with Microsoft that has it serving up business-process-as-a-service solutions for the automotive, financial services and public sectors…
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Windows 10: A new generation of Windows
REDMOND, Wash. — Jan. 21, 2015 — Microsoft Corp. on Wednesday unveiled a new generation of Windows, with a wide range of experiences designed to usher in…
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Dynamics core to Microsoft NZ growth plans
At Microsoft’s Partner Awards held earlier this year the company confirmed that it sees Dynamics as a core growth pillar for the New Zealand business over the next three years…
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Microsoft CRM 2013 release notes
The new Microsoft Dynamics CRM 2013 is now available worldwide and experts are saying it represents a significant leap forward from previous versions, reflecting the way that people work rather than dictating processes…
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Microsoft’s four ERP systems – what’s the story?
After a decade of ERP acquisitions, Microsoft has struggled to educate the New Zealand market on the differences between their Dynamics GP, NAV, SL and AX. We’ve dug up some history – and some speculation as to where they might be going in the future…
read more...Case Studies:
Personalising healthcare funding: Better services, brighter future
Gaining competitive differentiation through individualisation…
read more...
Putting superior user experience at the heart of transformation
Empired helps create industry-leading workers’ compensation portal…
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Unlocking the true value of organisational information
Powerful Cohesion platform helps promote New Zealand education on the global stage…
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Growing success through an integrated technology platform
Greater visibility, insight and mobility brings better understanding of the business – from soil to shelf, from back office to on the road…
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Cloud answers consulting company’s call for global CRM solution
Intergen solves information sharing challenge for WorleyParsons…
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Coates Hire ready for anytime, anywhere business across Australia
Smart mobile CRM strategy brings together best of Microsoft and Apple technologies…
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Fieldays performance gets a boost with digitised processes
Intergen delivers paperless answer to clipboard problem…
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Going mobile: Digitising field processes for big performance gains
Intergen enables seamless information flow from the front line to the back office…
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Posts by industy:
| Agriculture / Fisheries 2 | Fieldays performance gets a boost with digitised processes |
| Going mobile: Digitising field processes for big performance gains |
| Central Government 1 | Microsoft’s four ERP systems – what’s the story? |
| Construction & Property 1 | Coates Hire ready for anytime, anywhere business across Australia |
| Education 2 | Canadian Edsby wins MoE deal and Microsoft award |
| Unlocking the true value of organisational information |
| Financial Services 2 | Putting superior user experience at the heart of transformation |
| HP and Microsoft unveil vertical solutions |
| Food and beverage 1 | Growing success through an integrated technology platform |
| Media/Marketing/Comms 1 | Whitepaper: How to elevate sales team performance |
| Not for profit 1 | Personalising healthcare funding: Better services, brighter future |
| Sports and Recreation 2 | SkyCity heads into the cloud |
| Microsoft rescues Surf Life Saving volunteers from admin duties |
| Transportation/Freight 1 | HP and Microsoft unveil vertical solutions |
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